Customer Service

Help!

Carl's is committed to addressing your concerns as quickly as possible. Our service and support staff can be reached by one of the following methods. If you are trying to reach us after hours, just send us an e-mail. If you are already a Carl's shopper, please have your invoice number available, if possible.

Contact Us

Customer Service:
Dial: 315-724-1111
Customer Service hours:
Monday - Friday
9AM - 5PM

Delivery Information:
Dial: 315-724-1111
Contact us by mail:
Carl's Furniture (attn: Customer Service)
4691 Commercial Dr. Suite #372
New Hartford, NY 13413